Shipping Terms
While we strive to provide seamless shipping, there are a few exceptional instances to note:
- Unavailable Shipping Countries Not available to PS and AR.
- Please note that shipping options may be limited based on your location.
Delivery Timeframes:
Glasses usually arrive within the estimated timeframe or even sooner after the order is placed. However, complex prescriptions may require the full estimated timeframe for delivery.
Delivery Delays:
- Invalid or incomplete addresses
- Customs clearance delays
- Force majeure events (e.g., Natural Disasters, Acts of God)
- We are not responsible for any production or shipping delays caused by errors in the prescription you uploaded.
*Please note that shipping availability and estimated timeframes are subject to change. For the most up-to-date delivery information, please refer to the tracking information included in your shipping confirmation.